Q&A
How to report an issue?
To keep the Cuddle community safe and welcome for all uses, please Report if you see any issues in the chat room. Please report with evidence and User ID if necessary.
Problems with Recharging Coins
If you are having trouble placing an order, please try troubleshooting the issue first on your own by the following: Check your connectivity. Force stop and re-open the app. Check if the payment went through. If you placed an order successfully ...
About Dating Room
What is the dating room？ The dating room is a gaming room which increases the interest in the living room, users can call in and play games with others. How to participate in dating games? The user can enter the dating room if he is an adult. After ...
How to Turn Off System Notifications?
In the latest version of the Cuddle Android app, you could turn off the notifications from the hosts you haven't followed. To do this, just go to the "Account" tab - "Settings" - "Notification Setting" and then turn off "System Notification".
How to Delete My Account
What happens if I delete my Cuddle account? When you delete your account, you won't be able to reactive your account. Your profile, photos, badges, level, following & fans, purchased items, etc., will be permanently removed. How to delete my Cuddle ...
Differences Between Coins, Crystals, Stars and Diamonds
About Coins Coins could be purchased on Cuddle by going to the "Account" tab - "My Wallet". You could also earn coins by collecting "Check-In Rewards". About Stars Stars only represent the all-time total value of gifts received from other users. ...
How to Equip Items?
Gifts When you receive gifts from events, head to the Account tab and tap “My Bag” to view them. In a live room, you can tap the gift icon at the bottom and navigate to the Bag tab to send a gift to the host. Badges When equipped, a badge appears ...
How to Get Crystals?
Enter Task Center, and complete the daily tasks to get crystals (supported on Android 1.16 or later versions). See below on where to find the Task Center: 1. Account - Task Center 2. Tap the icon highlighted below to check-in. Once checked in, ...